[%# The contents of this file are subject to the Mozilla Public # License Version 1.1 (the "License"); you may not use this file # except in compliance with the License. You may obtain a copy of # the License at http://www.mozilla.org/MPL/ # # Software distributed under the License is distributed on an "AS # IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or # implied. See the License for the specific language governing # rights and limitations under the License. # # The Original Code is the Bugzilla Bug Tracking System. # # The Initial Developer of the Original Code is Netscape Communications # Corporation. Portions created by Netscape are # Copyright (C) 1998 Netscape Communications Corporation. All # Rights Reserved. # # Contributor(s): Gervase Markham # Christine Begle #%] [%# INTERFACE: # This template has the same interface as create.html.tmpl #%] [% PROCESS global/variables.none.tmpl %] [% USE Bugzilla %] [% cgi = Bugzilla.cgi %] [% PROCESS global/header.html.tmpl title = "Enter $terms.ABug" onload = "PutDescription()" style = "#somebugs { width: 100%; height: 300px }" %] [% style = "" %] [% tablecolor = "#CDFF6F" %] [%# This script displays the descriptions for selected components. %] [% IF product.name == "MediaWiki" OR product.name == "MediaWiki extensions" %]

Looking for technical support or help getting your site to work with the MediaWiki software?
Visit the MediaWiki Support Desk before filing a bug report.


[% END %] [% IF product.name == "Wikimedia" %]

Looking for general help on Wikipedia?
Visit the Wikipedia Village Pump before filing a bug report.


[% END %]

These guidelines explain how to write effective [% terms.bug %] reports.

Step 1 of 3 - Has your bug already been reported?

Please search if your [% terms.bug %] has been already reported before by entering some search words in this box that have to do with your [% terms.bug %], and press the "Search" button. For example: upload error or search empty. The results will appear below.

[% IF product.name == "MediaWiki" OR product.name == "Wikimedia" %] [% END %]

Look through the search results. If you get the [% terms.zeroSearchResults %] message, no bug reports were found that match. Check for typing mistakes, or try different words (e.g. remove "instead" of "delete"), or drop the last letter (so "delet" will cover "delete" and "deleting"). If you find [% terms.abug %] report that looks the same as yours, please add any useful extra information you have to it, rather than opening a new one.

Step 2 of 3 - Provide information

If you have tried searches and your [% terms.bug %] is not listed, tell us more about it.

[% cf_browser = [ "---", "Apple Safari", "Firefox", "Google Chrome", "Internet Explorer", "Opera", "Other" ] %] [% Hook.process('form') %]
Product [% product.name FILTER html %]
Component

The area where the problem occurs. To pick the right component, you could use the same one as similar [% terms.bugs %] you found in your search, or read the full list of component descriptions (opens in new window) if you need more help.

Summary

A sentence which summarizes the problem. Please be descriptive.

Good example: Selecting gender is not functional ; Bad example: Problem with website

Steps to Reproduce [% INCLUDE global/textarea.html.tmpl name = 'reproduce_steps' minrows = 4 cols = constants.COMMENT_COLS defaultcontent = "1.\n2.\n3.\n4." %]

Describe how to reproduce the problem, step by step. Include any special setup steps.

Actual Results [% INCLUDE global/textarea.html.tmpl name = 'actual_results' minrows = 3 cols = constants.COMMENT_COLS %]

What happened after you performed the steps above?

Expected Results [% INCLUDE global/textarea.html.tmpl name = 'expected_results' minrows = 3 cols = constants.COMMENT_COLS %]

What should the software have done instead?

Reproducibility
Severity

Say how serious the problem is, or if your [% terms.bug %] is a request for a new feature.

Web browser [% PROCESS select sel = 'cf_browser' %]
URL

A link that shows the problem that you are seeing (optional).

Additional Information [% INCLUDE global/textarea.html.tmpl name = 'additional_info' minrows = 3 cols = constants.COMMENT_COLS %]

Add any additional information you feel may be relevant to this [% terms.bug %], such as a potential skin you were using (does the [% terms.bug %] still occur with the default theme?), or special information about your computer's configuration. Any information longer than a few lines, such as a stack trace or HTML testcase, should be added using the "Add an Attachment" link on the [% terms.bug %], after it is filed.

Step 3 of 3 - submit the [% terms.bug %] report

That's it! Thanks very much. You'll be notified by email about any progress that is made on fixing your [% terms.bug %].

Please be warned that we get a lot of [% terms.bug %] reports filed - it may take quite a while to get around to yours. You can help the process by making sure your [%+ terms.bug %] report is complete and easy to understand, and by quickly replying to any questions which may arrive by email.

[% PROCESS global/footer.html.tmpl %] [%############################################################################%] [%# Block for SELECT fields #%] [%############################################################################%] [% BLOCK select %] [% END %]